When should each reminder go out?
Before the due date, on it, or after? The best cadence often differs by customer segment and invoice size.
Solutions · Accounts Receivable & Collections
Your collections workflow runs every day. Is it the right one?
Collections strategies are built from many small decisions. Each affects how quickly cash arrives. BIX is being designed to test those decisions — and quantify what better ones could be worth.
Decisions under the surface
The questions your automation never asks.
These are the kinds of decisions BIX is designed to examine. Most were set once, during configuration, and have not been tested since.
Which accounts deserve attention first?
Collector time is finite. Prioritising by value, risk and likelihood to respond can change outcomes materially.
Email, call or letter?
Each channel has a different cost and response pattern. The right mix depends on who you are contacting and when.
When should a case escalate?
Escalating too early harms relationships. Escalating too late ties up cash. The threshold is a strategic choice.
How quickly are disputes resolved?
Unresolved disputes stall payment while reminders continue. Routing and resolution order matter.
Do payment terms fit behaviour?
Terms and incentives shape when customers pay. Their effect can be simulated before they are renegotiated.
Measured in finance terms
Impact you can put on a balance sheet.
Collections improvements translate directly into working capital and financing costs. That makes them measurable — and accountable.
See the arithmetic in the simulator- DSO
Days Sales Outstanding
How long, on average, it takes to turn credit sales into cash. Every day carries a working capital cost of roughly annual credit sales ÷ 365.
- WC
Working capital released
A one-time balance-sheet improvement when receivables fall — cash that can be redeployed or used to reduce borrowing.
- FIN
Financing benefit
The recurring annual value of released working capital at your cost of financing.
- OPS
Operational effort
Better targeting can mean fewer unnecessary contacts — less collector time and less friction for customers who would have paid anyway.
Who it's for
For the people accountable for cash.
CFOs & Finance Directors
Understand how much working capital your current collections strategy may be leaving on the table — with assumptions you can scrutinise.
Heads of AR & Credit
Test strategy changes before rolling them out, and show the measured effect afterwards.
Shared services & automation leaders
Make sure the workflows you automate are worth automating — and keep improving them once they're live.
Want to understand what's achievable with your actual data?
Request a BIX assessment and explore your collections strategy with us.